Start building new management skills in conflict management
Self-awareness is one of the most important management skills there is. Self-awareness is the first step to diffusing conflict. Think about your style of managing conflict. Do you avoid? Acquiesce? Compete? Compromise? Collaborate?
Which one of these styles do you perceive to have the most value? And given that, which one will you begin to practice more and more?
What else can you do to boost your self awareness and in turn your management skill set? Try reflective activities, talking to open-minded colleagues, and reading books that guide you towards more awareness.
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Adapted from Managing From The Inside Out by Jim Hornickel, Director Training and Development, Bold New Directions
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