As a manager, part of your job is to deal with under-performing employees. This takes various forms, but often there are a few team members in every department who simply aren’t getting the job done well enough. In our management seminars New York, management training classes Boston, and management courses San Jose, we address the many ingredients it takes to inspire team members to change their behaviors and habits in order to improve performance.
You may be one of the many managers who struggle to inspire your staff member to take greater ownership of their actions and strive for improved performance. Is your message counter-productive?
Using the kind of example we discuss during the management seminars New York, management training classes Boston, and management courses San Jose, of a subordinate consistently surfing the web with personal interest during paid-to-work time. You’ve had an informal conference with them but they are repeating the same unproductive behavior. You are now forced to take a harsher action to curb the behavior.
During our management seminars New York, management training classes Boston, and management training San Jose, you will learn how to use situational leadership, in part based on varying behavior styles. If you are corrective coaching a "Doer", your harder voice and facial expression is no problem. They are very strong minded and almost nothing feels conflictual. But if our example of a Verbal Warning conference is with the Doer’s opposite, the "Guardian", their mental emotional make-up is quite different. These people avoid conflict like the plague. Your voice and face in fact have them feel threatened.
Neuroscience tells us that the middle brain’s limbic system goes into fight/flight or freeze mode when it feels threatened. Therefore simply coming across harsher and more threatening will likely not produce the desired turn around in behavior. The counter-productive aspect is that the person feeling attacked literally cannot hear what you are saying. They physically have audio inability to take your message in never digest, consider and rethink their actions. This may not sound like music to your ears, but this brain science is proven. If you will understand and use this information, you can tailor your approach based on personality. One size does not fit all when it comes to managing people whether in a corrective coaching session or other situations. Improving your knowledge of various Behavior Styles and personalities (as you will in our management training courses New York, management training classes Boston and management training San Jose), will serve you well in your role as manager and leader.
For more information about our management seminars New York, management training classes Boston, and management training San Jose, please contact The Management Training Institute or www.boldnewdirections.com.
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